Discover our shipping policy, covering delivery options, restrictions, and guidelines to ensure smooth and efficient delivery of your orders.

Free Shipping Contiguous United StatesBig Jeff Online Inc Has Free shipping for customers with a valid residential or commercial address within the Contiguous 48 United States on orders over $100.00 (PO Boxes address may require additional charges). Shipping Outside the Contiguous United States:P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, Northern Mariana Islands, American Samoa, Canada, and other countries may require additional shipping fees. Please contact a member of our team for detailed shipping charges. PayPal Shipments:Shipping is available only to PayPal verified addresses. When making payment please confirm your address has been verified with PayPal. Once payment is made shipping address cannot be changed/altered. Payments made using an unverified PayPal address will be refunded, and the order will be canceled.We will not accept requests to change shipping addresses once payment has been made. Please confirm your shipping address is up-to-date and valid. Handling Time:Typical handling time for orders is 1-business day. We do our best to ship every package within 1 business day of receiving a cleared payment. In some circumstances additional time may be needed, in which case we will contact the buyer.If a package is refused or marked undeliverable and returned back to us by the carrier, you will need to pay the shipping cost in full to have the package sent back to you, or we can refund the money minus the cost of shipping. Refunds:Shipped orders that are returned by the shipping company due to an insufficient address or an undeliverable address will be refunded less a 20% restocking fee.If your package is refused at the time of delivery and returned, you will be refunded 80%. We charge a 20% restocking fee for all refused packages. Additional Fees:PR, VI, HI, AK, and other US territories may need additional shipping due to the size and weight of the package.

What is your shipping policy?

Learn about our shipping protection policy, including coverage details, claim procedures, and guidelines to safeguard your shipments during transit.

All fees paid for the Shipping Warranty are nonrefundable and non-transferable.If you file a chargeback with your payment provider or bank, you will not be eligible for a refund under the Shipping Warranty.This is not an insurance product and there is no offer of insurance directly to you when using this warranty. The election of the Shipping Warranty service is entirely optional to you at the time of purchase.B2 Audio reserves the right to change the pricing and information of this service at any time. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value-added tax, custom duties, and excise duties.This offer holds no cash value. Qualifying orders are eligible for replacement only.Addresses cannot be changed once the order for the warranty has been placed and must be the same as what is on the order.In the event you receive your original package after filing a claim, please contact us and we can provide a return shipping label to return the additional item.If a claim is filed outside or prior to the warranty time frame the claim will be denied.If the customer&#x2019;s package is delayed for whatever reason, B2 Audio will not cover it.Carriers update their website with expected delays due to inclement weather or other barriers to expected delivery.If the customer paid for expedited shipping but the package arrives outside of the expected window, B2 Audio will not cover it. Damaged Items PolicyWe will need photos of the condition of the product, photos of the interior and exterior condition of the shipping box or packaging that the product came in.We must receive all the above information and photos upon filing the claim or else the claim will be denied.A damaged item is considered a broken product that is unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc.Order issues for packages that were damaged upon delivery must be filed no sooner than 5 days and no later than 10 days after the scheduled delivery date for United States domestic shipments and 5 days for international shipments and no later than 10 days. The 5 days also includes Alaska, Hawaii, and US territories outside the continental 48 states.B2 Audio will cover the order and issue a replacement if the damaged item is in stock, if the product is no longer in stock a store credit for the value of the undelivered package will be issued to you within 24 to 48 hours. Lost Items PolicyOrder issues for packages presumed to be lost by the carrier (where the status is not &quot;delivered&quot;) must be filed no sooner than 7 days of the last scan and no later than 14 days after the scheduled delivery date for United States domestic shipments and 14 days from the last scan for international shipments and no later than 30 days. The 14 days also includes Alaska, Hawaii, and US territories outside the continental 48 states.We understand the frustration and disappointment it feels when you see on your tracking and go to look for the order it is not there. What we recommend doing is checking with your neighbors to see if maybe the package(s) have been dropped off at their doorstep. Sometimes the carriers also pre-scan a shipment as delivered when it may be delivered within the next 24 hours. We also recommend checking any accessible cameras to see what may have occurred. If you have done this and still do not have the order, please proceed to file your claim for lost/stolen package. Depending on the outcome of the case, we may issue store credit or replacement. Stolen Items PolicyOur shipping protection covers packages marked as delivered, excluding those left behind gates or in enclosed areas. If you suspect theft, file a claim within 48 hours of delivery, providing a police report within 72 hours. Upon approval, If the item is in stock, we will reship it; otherwise, we will issue a store credit. For further assistance, contact our customer support team. Invalid Address or Delivery BarriersSometimes carriers cannot deliver the customer&#x2019;s package due to an invalid address or other unexpected delivery barriers. At this point, the carrier might return the package to us. The customer&#x2019;s package is not actually lost; thus, the shipping warranty does not cover this.B2 Audio does not cover packages labeled return to sender because the order has been sent back to the retailer. Items are returned to the sender when a customer provides an invalid or undeliverable address or refuses a delivery. Only Part of the Order DeliveredIf a single order is being shipped in multiple packages and one package does not arrive, B2 Audio will cover the order issue and reorder or if the product is no longer in stock an in-store credit of the value of the undelivered package will be issued to you.We will need photos of the interior and exterior condition of the shipping box or packaging that the product came in. We will also need photos of the products that you received as well.We must receive all the above information and photos upon filing the claim or else the claim will be denied. Order Stuck in CustomsB2 Audio cannot cover when a customer&#x2019;s order is stuck in international borders/customs.The customer&#x2019;s next step is to pay the customs fees to receive the package. Order Marked As Unfulfilled or UnshippedIf the customer&#x2019;s order is marked as unfulfilled, shipping label created, or unshipped, the order hasn&#x2019;t been fulfilled yet by us (we could be low on inventory of the items, internal delays with the fulfillment center, etc.).The shipping warranty is not yet in action because the order has not shipped.<a href="https://bigjeffaudio.com/pages/navidium-protection-claim">Submit a Claim</a>

What is your shipping protection?

Find out about our hassle-free return policy, including eligibility criteria, return procedures, and guidelines to ensure a smooth and convenient return process for our customers.

Thank you for shopping with us! To ensure a smooth return process, please review our return policy:We do not offer refunds for any reason, all refunds/warranties will be issued as a store credit that can be applied to future order.&#xA0;We do not accept returns on any orders that used a financing payment option.Return Window: <ul><li style="font-size: 16px;">You may return items within 30 days of delivery for a full store credit.<ul><li style="font-size: 16px; font-family: Verdana, Geneva, sans-serif;">If your product has ceased to function properly, rest assured, we offer comprehensive warranty coverage. <a href="https://www.b2audiousa.com/pages/help-center?hcUrl=%2Fen-US%2Fwhat-is-your-warranty-policy-471362">Click here</a> to review our warranty policy</li></ul></li><li style="font-size: 16px;">Unopened items can be returned up to 90 days, but a 10% restocking fee applies after the initial 30 days.</li><li style="font-size: 16px;">Opened items returned within 30 days will incur a minimum 20% restocking fee.</li><li style="font-size: 16px;">Returns for opened items beyond 30 days will be assessed on a per-case basis.</li></ul>Combo or Bundle Purchases:<ul><li style="font-size: 16px;">For discounted combo or bundle purchases, all items within the combo must be returned to receive a full credit.</li><li style="font-size: 16px;">Returning a single item from the combo or bundle will incur a 20% restocking fee.</li></ul>Return Shipping Responsibility:<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">At B2 Audio, we aim to facilitate convenient returns for all our customers. Therefore, all returns will be provided with a return shipping label, with the associated cost deducted from your credit upon receipt of the return. We appreciate your cooperation and understanding. Thank you for choosing B2 Audio for your audio needs.</li></ul>Conditions for Refused Returns or Restocking Fee: <ul><li style="font-size: 16px;">Any physical markings indicating installation or use, such as scratches or screw holes.</li><li style="font-size: 16px;">Removal or tampering with tags, stickers, or manufacturer labels.</li><li style="font-size: 16px;">Missing parts or damaged/tampered original product packaging.</li><li style="font-size: 16px;">Item with a different serial number than originally shipped.</li><li style="font-size: 16px;">Physical damage due to mishandling, such as water damage or dropped speakers.</li><li style="font-size: 16px;">Returns shipped with improper packaging that could result in damage during transit will not be accepted.</li><li style="font-size: 16px;">Items must be received in the same condition as they were received.</li><li style="font-size: 16px;">Mounted or used subwoofer enclosures and speaker boxes.</li></ul>We appreciate your understanding and cooperation with our return policy. If you have any questions or need further assistance, please don&apos;t hesitate to contact us.<a href="https://www.b2audiousa.com/pages/rma-request-form" rel="noopener noreferrer" target="_blank">Access our RMA form here</a>

What is your return policy?

Explore our warranty policy, detailing coverage, claim procedures, and guidelines to ensure customer satisfaction and product reliability.

At B2 Audio, we are committed to providing top-quality products and exceptional customer service. As part of our dedication to your satisfaction, every sale of our products includes a 2-year CPS (Consumer Priority Service) warranty card**. This warranty is designed to offer you peace of mind and protection against a wide array of problems, including accidental damages. What Does CPS Cover? Our CPS warranty covers a comprehensive range of issues that may arise with your B2 Audio product, including but not limited to: <ul><li style="font-size: 16px;">Manufacturing defects</li><li style="font-size: 16px;">Electrical malfunctions</li><li style="font-size: 16px;">Component failures</li><li style="font-size: 16px;">Accidental damages</li></ul> Registering Your CPS WarrantyUpon receiving your package containing the B2 Audio product, it is imperative that you register your CPS warranty. Registration can be completed easily online with the instructions provided. This step ensures that your warranty is activated and ready to serve you. Utilizing Your CPS WarrantyYour CPS warranty can be utilized at any time after 30 days from the date of registry. Should you encounter any issues with your B2 Audio product during the warranty period, simply reach out to us, and our dedicated support team will assist you in resolving the issue promptly. Terms and Conditions Please note the following terms and conditions regarding the CPS warranty:<ul><li style="font-size: 16px;">The warranty is valid for a period of 2 years from the date of purchase.</li><li style="font-size: 16px;">Accidental damages are covered under the CPS warranty.</li><li style="font-size: 16px;">The warranty is non-transferable and applies only to the original purchaser of the B2 Audio product.</li><li style="font-size: 16px;">Proof of purchase may be required when utilizing the warranty.</li><li style="font-size: 16px;">B2 Audio reserves the right to assess and determine the eligibility of claims under the CPS warranty.</li></ul> <a href="https://www.cpscentral.com/faq2/" rel="noopener noreferrer" target="_blank">Click here to read the CPS FAQ section</a> Contact UsIf you have any questions or require assistance regarding your CPS warranty or any other aspect of our products or services, please don&apos;t hesitate to contact us. Our customer service team is here to help you.Thank you for choosing B2 Audio. We appreciate your trust in our products, and we are committed to ensuring your satisfaction. **Tweeters and compressions drivers aren&apos;t sold with a CPS warranty, replacement diaphragms are available for purchase.**

What is your warranty policy?

Explore the key aspects of our privacy policy, detailing how we handle your personal information and protect your privacy rights.

What information do we collect?We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information, or other information. You may, however, visit our site anonymously.We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.Like many websites, we use &quot;cookies&quot; to enhance your experience and gather information about visitors and visits to our websites. Please refer to the &quot;Do we use &apos;cookies?&apos;&quot; section below for information about cookies and how we use them. How do we use your information?We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:<ul><li style="font-size: 16px;">To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.</li><li style="font-size: 16px;">To allow us to better service you in responding to your customer service requests.</li><li style="font-size: 16px;">To quickly process your transactions.</li><li style="font-size: 16px;">To administer a contest, promotion, survey, or other site feature.</li></ul>If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the &quot;How can you opt-out, remove, or modify information you have provided to us?&quot; section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and &apos;members-only content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us. How do we protect visitor information?We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. Do we use &quot;cookies&quot;?Yes. Cookies are small files that a site or its service provider transfers to your computer&apos;s hard drive through your Web browser (if you allow) that enables the site&apos;s or service provider&apos;s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won&apos;t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service. Do we disclose the information we collect to outside parties?We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term &quot;outside parties&quot; does not include B2 Audio. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others&apos; rights, property, or safety.However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. How can you opt-out, remove, or modify information you have provided to us?To modify your e-mail subscriptions, please let us know by modifying your preferences in the &quot;My Account&quot; section. Please note that due to email production schedules you may receive any emails already in production.To delete all of your online account information from our database, sign into the &quot;My Account&quot; section of our site and remove your shipping addresses, billing addresses &amp; payment information. Please note that we may maintain information about an individual sales transaction to service that transaction and for record-keeping. Third-party linksIn an attempt to provide you with increased value, we may include third-party links on our site. These linked sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work). Changes to our policyIf we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 6, 2003. Questions and feedbackWe welcome your questions, comments, and concerns about privacy. Please send us all feedback about privacy, or any other issue. Online Policy OnlyThis online privacy policy applies only to information collected through our website and not to information collected offline. Terms and ConditionsPlease also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website. Your ConsentBy using our site, you consent to our privacy policy.

What is your privacy policy?

Review our terms and conditions, outlining the legal agreement between you and our company, including usage rights, disclaimers, and limitations of liability.

<p id="isPasted" style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); text-align: left; margin-top: 0.9375rem; margin-bottom: 0.9375rem; color: rgb(18, 18, 18); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 2;">PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.<p style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); text-align: left; margin-top: 0.9375rem; margin-bottom: 0.9375rem; color: rgb(18, 18, 18); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 2;">All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.<p style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); text-align: left; margin-top: 0.9375rem; margin-bottom: 0.9375rem; color: rgb(18, 18, 18); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 2;">Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of B2 Audio. The collective work includes works that are licensed to B2 Audio. Copyright 2003, B2 Audio ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with B2 Audio or purchasing B2 Audio products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with B2 Audio or to purchase B2 Audio products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by B2 Audio. You further agree not to change or delete any proprietary notices from materials downloaded from the site. Trademarks All trademarks, service marks and trade names of B2 Audio used in the site are trademarks or registered trademarks of B2 Audio. Warranty Disclaimer This site and the materials and products on this site are provided &quot;as is&quot; and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, B2 Audio disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. B2 Audio does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. B2 Audio does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you. Limitation of Liability B2 Audio shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if B2 Audio has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Typographical Errors In the event that a B2 Audio product is mistakenly listed at an incorrect price, B2 Audio reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. B2 Audio reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, B2 Audio shall issue a credit to your credit card account in the amount of the incorrect price. Term; Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by B2 Audio without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. Notice B2 Audio may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to B2 Audio. Miscellaneous Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of B2 Audio products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of B2 Audio products) must be commenced within one (1) year after the claim or cause of action arises. B2 Audio&apos;s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. B2 Audio may assign its rights and duties under this Agreement to any party at any time without notice to you. Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a B2 Audio or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. Participation Disclaimer<p style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); text-align: left; margin-top: 0.9375rem; margin-bottom: 0.9375rem; color: rgb(18, 18, 18); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 2;">B2 Audio does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, B2 Audio is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, B2 Audio reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to B2 Audio in its sole discretion. Indemnification You agree to indemnify, defend, and hold harmless B2 Audio, its officers, directors, employees, agents, licensors and suppliers (collectively the &quot;Service Providers&quot;) from and against all losses, expenses, damages and costs, including reasonable attorneys&apos; fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. Third-Party Links In an attempt to provide increased value to our visitors, B2 Audio may link to sites operated by third parties. However, even if the third party is affiliated with B2 Audio, B2 Audio has no control over these linked sites, all of which have separate privacy and data collection practices, independent of B2 Audio. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, B2 Audio seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

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B2 Audio USA Affiliate Program Policy. Thank you for participating in the B2 Audio USA Affiliate Program (the "Program"). This policy outlines the terms and conditions governing your participation in the Program. By participating, you agree to comply

B2 Audio USA Affiliate Program PolicyThank you for participating in the B2 Audio USA Affiliate Program (the &quot;Program&quot;). This policy outlines the terms and conditions governing your participation in the Program. By participating, you agree to comply with this policy. Please read it carefully.1. EligibilityTo participate in the Program:<ul type="disc"><li>You must be at least 18 years of age.</li><li>You must have an active website, social media account, or other online presence relevant to promoting B2 Audio USA products.</li><li>You must not engage in any illegal, fraudulent, or unethical activities.</li></ul>2. Affiliate ResponsibilitiesAs an affiliate, you agree to:<ul type="disc"><li>Promote B2 Audio USA products and services in an ethical and professional manner.</li><li>Avoid false, misleading, or exaggerated claims about our products or services.</li><li>Ensure all promotional content complies with applicable laws, including FTC guidelines.</li><li>Refrain from using unauthorized advertising methods such as spam, unsolicited emails, or unauthorized discount offers.</li></ul>3. Commission and Payment<ul type="disc"><li>Affiliates will earn up to 10% commission on eligible sales.</li><li>Payments will be made within the first week of each month via PayPal payouts.</li><li>Eligible sales exclude returns, chargebacks, and fraudulent transactions.</li><li>No minimum payout threshold is required for commission disbursement.</li></ul>4. Affiliate Tracking<ul type="disc"><li>Affiliates will be provided with a unique tracking code to monitor referred sales.</li><li>It is the affiliate&#x2019;s responsibility to ensure proper use of their tracking code.</li><li>B2 Audio USA is not responsible for tracking errors resulting from improper use of the tracking code.</li></ul>5. Promotional Materials<ul type="disc"><li>Affiliates will have access to marketing materials, including banners, logos, and product images.</li><li>Affiliates may not alter or modify any promotional materials without prior written approval.</li></ul>6. Prohibited ActivitiesAffiliates are strictly prohibited from:<ul type="disc"><li>Engaging in cookie stuffing or affiliate fraud.</li><li>Misrepresenting their relationship with B2 Audio USA.</li><li>Using offensive, defamatory, or inappropriate content in their promotions.</li></ul>Permitted Activities:<ul type="disc"><li>Affiliates may use Google advertising to drive customers to B2 Audio USA&#x2019;s website using their affiliate code, provided it complies with all applicable advertising guidelines and does not infringe on B2 Audio USA&#x2019;s trademarks or policies.</li></ul>Submission of Campaign DetailsAffiliates utilizing Google advertising must submit detailed information about their campaigns to ensure compliance with this policy. The required details include:<ul type="disc"><li>Campaign names and IDs</li><li>Targeted keywords</li><li>Ad click-through rates (CTR)</li><li>Traffic source details showing the destination as the B2 Audio USA website</li><li>Landing pages used in the campaigns</li><li>Any images or videos used in the campaigns</li></ul>Affiliates are required to update this information if there are significant changes to their campaigns. Failure to provide accurate and timely details may result in suspension or termination from the Program.7. Intellectual Property<ul type="disc"><li>B2 Audio USA retains all rights to its trademarks, logos, and branding materials.</li><li>Affiliates may use these materials solely for the purpose of promoting B2 Audio USA products.</li></ul>8. Modifications to the Policy<ul type="disc"><li>B2 Audio USA reserves the right to modify this policy at any time.</li><li>Continued participation in the Program constitutes acceptance of any modifications.</li></ul>Contact InformationFor any questions or concerns regarding this policy, please contact us at:B2 Audio USA <a data-fr-linked="true" href="mailto:info@b2audiousa.com3">info@b2audiousa.com3</a>730-B2A-UDIO (730-222-8346)&#xA0;

B2 Audio USA Affiliate Program Policy

Privacy Policy for SixTen DSP Bluetooth Control. Effective Date: 3/31/25. Thank you for using the SixTen DSP Bluetooth Control app ("the App"), developed and maintained by B2 Audio. Your privacy is important to us. This Privacy Policy explains how we

Privacy Policy for SixTen DSP Bluetooth ControlEffective Date: 3/31/25Thank you for using the SixTen DSP Bluetooth Control app (&quot;the App&quot;), developed and maintained by B2 Audio. Your privacy is important to us. This Privacy Policy explains how we handle your information when you use our app.<h3 data-end="1301" data-start="1244" id="isPasted">1. Limited Use of Location for Bluetooth Connectivity</h3>The App may request access to your device&#x2019;s location in order to discover and connect to nearby Bluetooth devices, which is a requirement on some Android versions.<ul data-end="1641" data-start="1476"><li data-end="1563" data-start="1476">This location access is only used temporarily, for enabling Bluetooth connection.</li><li data-end="1641" data-start="1564">The App does not collect, store, track, or transmit your location data.</li></ul><h3 data-end="1672" data-start="1643" id="2-bluetooth-connectivity">2. Bluetooth Connectivity</h3>The App uses Bluetooth to connect to your compatible DSP device. This connection is only used for real-time audio control. No data from this connection is stored or shared.<h3 data-end="1880" data-start="1847" id="3-preset-and-profile-storage">3. Preset and Profile Storage</h3>Presets you create in the App are stored locally on your device and are not uploaded or shared with any external service or third party.<h3 data-end="2061" data-start="2027" id="4-no-analytics-or-advertising">4. No Analytics or Advertising</h3>The App does not use any third-party analytics tools, advertising services, or SDKs.<h3 data-end="2181" data-start="2148" id="5-permissions--user-consent">5. Permissions &amp; User Consent</h3>The App may request the following permissions:<ul data-end="2393" data-start="2229"><li data-end="2300" data-start="2229">Bluetooth &amp; Bluetooth Admin: To communicate with your DSP device.</li><li data-end="2393" data-start="2301">Location Access (Required by Android): Only used to scan for Bluetooth devices nearby.</li></ul>Before requesting any permission, the App provides a clear in-app disclosure explaining what is accessed and why. Consent is required before proceeding.<h3 data-end="2578" data-start="2553" id="6-childrens-privacy">6. Children&#x2019;s Privacy</h3>The App is not intended for children under the age of 13. We do not knowingly collect personal information from children.<h3 data-end="2731" data-start="2702" id="7-changes-to-this-policy">7. Changes to This Policy</h3>We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.<h3 data-end="2874" data-start="2857" id="8-contact-us">8. Contact Us</h3>If you have any questions about this Privacy Policy, please contact us:B2 Audio USA Email: <a data-end="2993" data-start="2974" rel="noopener">info@b2audiousa.com</a> Phone: 730-222-8346

B2 Audio SixTen DSP App Privacy Policy

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